Hotel in Zurich City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Amenities at FIVE Zurich - Luxury City Resort
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Garden
Laundry services
Sauna
Family friendly
Smoking allowed
Contactless check-in/out
Cleaning products
Map of Zurich City
Available Rooms
Things to know
Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Pets allowed, fees apply
- Kids allowed, fees apply
- No smoking allowed inside or outside, fines apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
9.6 / 10Outstanding·Apr 2026
Had a really great stay at FIVE Zurich. The hotel has a cool vibe, super clean and the rooms are very comfortable (bed was perfect after long days out 😄). Staff were friendly and helpful.
Location was also really convenient close to tram/train stations so getting around was easy and also very close to Uetlibergt which was perfect for the morning snow hike.
Loved the overall atmosphere and views as well. Would definitely stay here again next time in Zurich ✌️
7.6 / 10Good·Mar 2026
They cannot call East Wing a wing because it is literally 150+ meters away from the main building and in between other buildings. For the rest this place is nothing but a party place where couples come to have fun. Definitely NOT a place to stay with children. Staff is nice, rooms are okay (although windows won't open). Won't be coming back there.
9.2 / 10Outstanding·Dec 2025
I stayed at this hotel during my time in Zürich and had a truly wonderful experience. The service was consistently excellent, and the overall atmosphere was warm and welcoming. A special mention to George and Maria at the reception—they were incredibly professional and friendly. Their attention to detail and genuine hospitality made my stay smooth and memorable. Highly recommended for anyone visiting Zürich who values comfort and great service.
6.8 / 10Average·Jun 2025
I recently stayed at Five Hotel Zurich for 3 nights and, unfortunately, my experience didn’t meet the expectations of a 5-star hotel.
To start on a positive note, all the reception staff were exceptionally friendly and helpful throughout my stay — that was definitely appreciated.
However, the room (located in the Wasting Building) was disappointing. It wasn’t very clean upon arrival, and the air conditioning didn’t work. On the third night, the room became uncomfortably hot, and I had to request a room change during the night, which was quite inconvenient.
Additionally, the hot water in the shower didn’t work properly, so I had to shower with cold water — another frustrating issue.
Overall, it felt like you get what you pay for, but it’s definitely not up to 5-star standards. A few improvements in maintenance and cleanliness would make a big difference.
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