Hotel Lestelle - self check-in

This is a excellent location in old town. Rooms were as advertised. Clean throughout. Had enough amenities to make it comfortable. Had use of a lift (elevator) after you climb first floor set of stairs. Choose a courtyard view room for best views.

Difficult to connect immediately with host, had to send email and wait. As we had an issue with how to operate the room safe we sent email and waited. Then later in evening we went to use shower and realized we had no hot water, only because the email response from host about the safe showed the mobile number for host, we were able to connect directly which was comforting to know our issue was acknowledged.

I was comfortable staying in this room. Love that they cleaned the room every day. There were things that you need in the hotel; Kettle, coffee maker and fridge. The bathroom was big. The owner was very responsive and responsible with the issue.

NA

Location in Old Town was charming experience. Views from my room were delightful. Hotel was very clean. There was a lift that helped navigate 4 of the 5 floors with guest rooms. This is a necessity for disabled guests. Furniture is pretty basic. The towel heater bar worked! The room had both a mini-fridge and coffee making facilities. Also a hot water kettle. Tbe bathroom was roomy enough.

Though the elevator is a plus, you need to take stairs to the first floor and from the fifth to the eagles nest room on top. Clearly the layout and architecture of the building prevented extending the elevator shaft. In its advertising. The hotel should advise guests that people with limited mobility would have difficulty navigating. Room furnishings are adequate but basic. I was longing for a surface higher than the little coffee' table, because I use a laptop. A small desk with chair or a higher table would have been more useful.

The location was incredible! The room is quite spacious, looking at the floor space but it feels small because the beams make half the room inaccessible. The fan they provided was a lifesaver during the hot August weather!

No ability to not have your room cleaned each day. I thought leaving your towel hanging was the universal symbol that you don’t need them changed but regardless, the housekeeping changed every towel, every day. I knew it was self check in when I booked but I don’t like how impersonal this is