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Midtown Shangri-La, Hangzhou, moments from West Lake

Top rated by guests
Property building, On site
Lobby or reception, On site
Lobby or reception, On site
Lobby or reception, On site
Photo of the whole room, On site
review stars
8.8Excellent
(387 Ratings)
"LOVED this hotel. Beds beyond comfortable, staff was lovely, great location."
Verified guest
Don't miss out! Price and availability may change
8.8 / 10.0
Excellent(387 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the heart of the city, Midtown Shangri-La, Hangzhou, moments from West Lake amazes you with well-furnished guestrooms, exquisite cuisine at the 4 on-site restaurants and luxurious banquet halls.

Amenities at Midtown Shangri-La, Hangzhou, moments from West Lake

Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products

Map of Hangzhou

city location on map

Nearby attractions

湖滨公园
0.3 mi
苏堤
1.9 mi
Orioles Singing in the Willows
1.4 mi
西湖十景
1.4 mi

Available Rooms

Ratings and reviews

8.8 / 10.0
Excellent(387 Ratings)
100% verified reviews
8.0 / 10.0Excellent·Apr 2026
Great location, professional service
9.0 / 10.0Outstanding·Apr 2026
The location and close proximity to food and lake. Although it’s not facing the lake, it’s close enough to walk there and traffic at the hotel is so much smoother than those facing the lake.
The front desk guy that checked us in not very friendly. The rest of the staff were great though. No self laundry option.
10.0 / 10.0Outstanding·Mar 2026
LOVED this hotel. Beds beyond comfortable, staff was lovely, great location.
10.0 / 10.0Outstanding·Jan 2026
Staff were friendly and helpful. Location of the hotel is near to mall and lots of restaurants nearby. We took a 10mins walk to the lake. Rooms were huge and clean. Totally recommended to stay here
$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Midtown Shangri-La, Hangzhou, moments from West Lake. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Midtown Shangri-La, Hangzhou, moments from West Lake. Enjoy the water!

Is Midtown Shangri-La, Hangzhou, moments from West Lake pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Midtown Shangri-La, Hangzhou, moments from West Lake?

We found 30 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.

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