JW Marriott Hotel Hangzhou

Top rated by guests

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8.9 / 10.0

Excellent(254 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

JW Marriott Hotel Hangzhou provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Hangzhou. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.

The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises.

Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.

Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.

In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.

Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at JW Marriott Hotel Hangzhou as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at JW Marriott Hotel Hangzhou. Unwind effortlessly each day by exploring the salon, conveniently situated within the hotel.

Amenities at JW Marriott Hotel Hangzhou

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Gym

Wheelchair accessible

WiFi/Internet

Hot tub/Jacuzzi

Parking Available

Laundry services

Family friendly

Contactless check-in/out

Cleaning products

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

2.4 mi

西湖十景

2.1 mi

Available Rooms

Things to know

Check-in: 2:00 PM

Check-out: 12:00 PM

Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.

House rules

Kids allowed, fees apply
No parties or events allowed without prior approval, fees apply
Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Vogo provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

Ratings and reviews

8.9 / 10.0

Excellent(254 Ratings)

10.0 / 10.0Outstanding·Apr 2026

Children received birthday cake surprise from hotel staff

10.0 / 10.0Outstanding·Apr 2026

Everything is so good and value for money

9.2 / 10.0Outstanding·Feb 2026

Have already informed hotel that i will be celebrating my wedding anniversary together with my mother in law birthday. Hotel promise a cake for my in law . During the stay, nothing happens and no surprises as well for my wedding anniversary. Although is just a cake but if promise is made and can’t fulfilled please do not commit to customer.

6.4 / 10.0Average·Sep 2025

We stayed at the JW Marriott in Hangzhou for 2 nights. From the first impression walking into the lobby, it seems pretty impressive with high ceilings and large chandeliers. However, the room was not up to par by the JW standards. It was outdated, and there were mold around the bottom of the faucet sink handle. The room itself can be billed just your regular Marriott or Courtyard standard room. It was nothing special. In our opinion, the hotel should not be denoted as JW unless they truly renovated to the JW standards. It would have been better if we had a room with a better view other than looking out to a bunch of old buildings below. Although the front desk staff was polite, some servers behind the food bar in the breakfast room were not so polite. Perhaps it was a language barrier, but we didn't get a warm reception. The breakfast buffet had many selections, however, it was just OK. We tried the Man Ho Chinese restaurant, and it was good and reasonably priced. And we had great service. The hotel was not too far from West Lake, but it would be quite a walk so we took a Didi instead. If you are looking for JW Marriott standards, this hotel does not live up to its name.

$$$$

Enter dates for accurate pricing

8.9 / 10.0

Excellent(254 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

2.4 mi

西湖十景

2.1 mi

Available Rooms

About this hotel

Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.

Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.

In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Gym

Wheelchair accessible

WiFi/Internet

Hot tub/Jacuzzi

Parking Available

Laundry services

Family friendly

Contactless check-in/out

Cleaning products

Things to know

Check-in: 2:00 PM

Check-out: 12:00 PM

Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.

House rules

Kids allowed, fees apply
No parties or events allowed without prior approval, fees apply
Must be 25 or older to rent

Additional fees to expect

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Vogo provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

FAQs

Is parking included with this hotel?

Yes, parking is listed as an amenity at JW Marriott Hotel Hangzhou. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JW Marriott Hotel Hangzhou. Enjoy the water!

Is JW Marriott Hotel Hangzhou pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Hotel Hangzhou?

We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.

What payment types are supported?

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.

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Hotel in Hangzhou

Reasons to book

About this hotel

Amenities at JW Marriott Hotel Hangzhou

Map of Hangzhou

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Customer support

Ratings and reviews

Hotel in Hangzhou

Reasons to book

Map of Hangzhou

Nearby attractions

Available Rooms

About this hotel

Amenities

Things to know

Additional fees to expect

Customer support

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is JW Marriott Hotel Hangzhou pet friendly?

What amenities are available at JW Marriott Hotel Hangzhou?

What payment types are supported?

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