Kempinski Hotel Hangzhou

Top rated by guests
Kempinski Hotel Hangzhou Hotel in Hangzhou
Kempinski Hotel Hangzhou Hotel in Hangzhou
Kempinski Hotel Hangzhou Hotel in Hangzhou
Kempinski Hotel Hangzhou Hotel in Hangzhou
Kempinski Hotel Hangzhou Hotel in Hangzhou
Don't miss out! Price and availability may change
9.0 / 10
Outstanding(69 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Kempinski Hotel Hangzhou provides flawless service and all the necessary facilities for visitors.

Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.

The hotel offers taxi amenities to assist you in discovering your desired offerings in Hangzhou.

When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.

The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.

Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.

Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.

To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.

In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.

To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Kempinski Hotel Hangzhou have a separate living room incorporated into the room design.

Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers.

To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Kempinski Hotel Hangzhou as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon arrival, make sure to explore bar and nightclub to experience enjoyable evening entertainment within the premises. Visitors staying at Kempinski Hotel Hangzhou have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Throughout the day, engage in the entertaining activities available at Kempinski Hotel Hangzhou. Unwind and conclude each day delightfully by stopping by massage, hot tub, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.


Amenities at Kempinski Hotel Hangzhou

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Family friendly
Contactless check-in/out
Cleaning products

Map of Hangzhou


Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    9.0 / 10
    Outstanding(69 Ratings)
    8.8 / 10Excellent·Dec 2025
    The hotel is too comfortable that we spent more time in hotel relaxing than going out :D
    9.6 / 10Outstanding·Nov 2025
    The hotel is great, and all the staff were very friendly. We felt very welcomed and were truly touched by the special gesture prepared for us. We were celebrating our wedding anniversary, and the staff put in a lot of effort to decorate the room beautifully. The cake was also very nice. Thank you so much for the thoughtful gesture. We would also like to extend our heartfelt thanks to Brandon, who helped us when we were in need. My son had a sudden fever in the evening, and fever patches were sold out at the nearby pharmacy. Not knowing what to do, we approached Brandon for assistance. Even though he was busy at that moment, he remained professional, calm, and reassuring. He kindly offered to help us order the fever patches and even took the effort to send the item to our room. His support truly made a difficult situation much easier for us. Thank you to all the staffs at Kempinski Hotel Hangzhou for the wonderful hospitality.
    10.0 / 10Outstanding·Nov 2025
    Big and clean room. Best hotel so far in my trip
    6.0 / 10Average·Nov 2024
    Great place to stay

    $$$$
    Enter dates for accurate pricing

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Kempinski Hotel Hangzhou. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Kempinski Hotel Hangzhou. Enjoy the water!

    Is Kempinski Hotel Hangzhou pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Kempinski Hotel Hangzhou?

    We found 17 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and pool.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.


    Explore similar stays in Hangzhou

    Explore all stays