Hotel in Avignon
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
In the heart of Avignon, on the main square "Place de l'Horloge", 164 feet away from the Popes Palace and 1640 feet from the Pont d'Avignon, Mercure Avignon Center Palais des Papes features free Wi-Fi and air-conditioned rooms with a safe.
Amenities at Mercure Avignon Centre Palais des Papes
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Family friendly
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Avignon
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·May 2026
First, the staff were exceptional. Both Stephenie & Ghozlane were welcoming, helpful, hospitable & friendly.
The location is fantastic, right beside the Palais de Pâpes. We had a lovely corner room on the 5th floor with a view of the Palais.
The breakfast was good, buffet selection of fruit, breads & pastries, eggs & sausages etc.
Check in is 2pm which is early for hotels in France.
Make sure you have the correct address for the taxi as there are 2 Mercure hotels very close to each other - they are within walking distance of each other but a bit of a hike with luggage. Staff however helped us with our luggage when we were dropped off at the incorrect address.
Nothing…………other reviewers complain that the hotel is shabby & needs maintenance & updating. May be true but I will take location & helpful staff anyway over appearance
9 / 10Outstanding·May 2026
Location
Going out Bathtub may fall, not even with floor level.
10 / 10Outstanding·May 2026
Water dispenser. Lovely bread.
Mugs with no handles difficult to drink hot drink.
6 / 10Average·Apr 2026
Location & staff
Bad smell in sink, shower doors leaked water everywhere and bathroom door squeaked like a haunted mansion
$$$$
7.9Good
(715 Ratings)
"First, the staff were exceptional. Both Stephenie & Ghozlane were welcoming, helpful, hospitable & friendly.
The location is fantastic, right beside the Palais de Pâpes. We had a lovely corner room o..."
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