Pullman Basel Europe

Breakfast excellent selection. Buffet mainly. Not overcrowded.

I liked it all.

This hotel gives 5 star service. No doubt about it. Staff was amazing. Front desk, housekeeping, f&b all are so professional, helpfull. Big thank you to all. Although we came early they let us to check in. Rooms are very clean and new. Everyday we had fresh water and coffee to our room during our stay. Brakfast was also full of choices even prosecco we had. Tram station and supermarket just next to hotel big bonus.

You cant control air condition, no shoe shiners at room.

Very elegant, luxurious hotel. The price is on the higher side, but it was worth a great weekend trip. The hotel added value to the overall amazing Basel experience. It was very clean and the beds and pillows extra comfortable, so I had a very good sleep. Overall it was a very relaxing experience. The coffee and water offered for free was also good and the room had a small fridge. The transportation from the airport and in the city was free using the card from the hotel and they also gave me a Basel card with discount for museums. I would definitely revisit.

Only minor things. The view could have been a little better, I could mostly see the building in front of the hotel and a bit further away in the distance. The windows were big which I liked and sun was coming through, but it had automatic shading which blocked the view, I didn't figure out how to open the blinds or the ceiling lights myself, but it was not a big issue. During the day you could hear the tram and street noise, because my room was located towards the visited street side. It didn't bother me unless I wanted to sleep during the day, at night it was very quiet. Other than that nothing, it was perfect. :)

Very clean and spacious room. The staff is friendly and the location is very central.

We were unable to sleep at night due to the constant passing of trams. The noise was unbearable, and the rooms facing Clarastrasse are severely affected by both the noise and the vibration from the road. In the shower, the water temperature changes abruptly from extremely hot to cold and back again without any adjustment, making it a very unpleasant and unsafe experience. Additionally, it is possible to hear the occupants in the room above using the bathroom, as a loud metal-clanging noise is transmitted through the ceiling and walls.