Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Conveniently located.

Need upgrade in bathroom.

Overall a good stay and nice hotel, not as good as our stays at Embassy Suites in Austin or San Antonio TX but much of that because, hello, Chicago is a gig city. Great breakfasts as usual and the suites are terrific for an old man and his wife who dont sleep well in the same room. Rooms have good facilities with plenty of computer-phone connections and all but the quiet was good.

Have stayed in hotels from San Fran to Las Vegas to New York and never had a less friendly check-in person as the young ?Chinese Asian man. Cannot people smile and greet you--or am I used to the South--we had a good dinner in the attached Pub and that young non-Asian waiter was equally non-forthcoming. (not at all prejudiced as many of my medical colleagues are Asian). One bank of elevators were not working, causing long lines, but assume that was a transient problem. More lasting would be the thin ceiling that allowed noise transmission--not noted in Austin or SA but perhaps less busy as this stay was over Memorial Day. Never happy about $65 per day parking especially no valet available and wish they had more than one bellman on Friday as we spent 20 minutes waiting for one, finally figuring out how to go up and check in--had to being all our stuff up to room ourselves.

Location was perfect. Easy to get every where.

Beds are not very comfortable unless you like a hard bed.

Not much

Poor accessibility to elevators for the size of hotel since most did not work Same problem when I stayed last November