Elegant room with sea and garden view in Swansea city centre

Everything was great, Nana went out of her way to make me feel welcome and comfortable, and even provided a complimentary breakfast. The views of Swansea Bay from the house were amazing, the whole house was very stylish and clean.

I did not understand why there was no key/fob apart from that everything was fine.

It was very neat and well laid out

The ‘no TV’ policy

Warm hospitality

Very clean, great views.

No private access/entrance, wasnt expected. (Access is via the owners kitchen, by them letting me in the locked door) then a walk through their house up their stairs and into a section to one of 2 rooms sharing a bathroom and kitchenette) No keys allocated ( had to rely on the owners opening and locking the door, as they said people stole the keys) The 11pm curfew wasn't expected. Had to take my shoes off and use allocated slippers only, when inside the property. All in all, it felt a very controlling atmosphere. I also don't think any if this was clear in the details when booking. Also, there isn't a Hot Tub , (not that that fact influenced my decision to choose this place) . I clearly explained my disappointment to the above situation, as soon as i arrived, and they then offered to both credit my money and also ask booking.com to find me an alternative accommodation. If it had been for more than 1 night I would have. They explained that they like to think of their customers as "part of their family". The owners were pleasant enough, and did provide an unexpected breakfast, however what with not having much freedom of access etc. I would not care to stay again.