Palazzo Benucci

Check-in experience was amazing. I was sent messages on WhatsApp by Livio with extensive information about parking, check-in instructions for the self check-in, wifi as well as information about the tourist tax and breakfast. He also included recommendations for different types of restaurants/bars. My girlfriend and I visited one of the restaurants and it was amazing. During my stay I had some questions about the town and other smaller things and he was always happy to help out. Our room was spotless and had an amazing vibe. There is a common lounge available with some couches and reading material. The bed is one of the best I ever slept in a hotel. It is not soft and saggy like most mattresses but has a nice firmness that I prefer. The pillows are memory foam and feel amazing, another rare thing that can make a difference for comfortable sleep. 10/10 property & service

The property had an old world charm. Very comfortable and clean. So quiet even though central. Very good communication from our hosts. I would recommend.

Nothing

La posizione comoda in centro ma soprattutto l' accuratezza e il buon gusto che si intuisce dall'arredamento e nei dettagli , sembra di ritornare indietro nel tempo sentendosi privilegiati e in sintonia con il borgo medievale. La gentilezza dei proprietari non è da meno per questo ringraziamo di cuore e consigliamo vivamente a chi volesse fermarsi un pò a San Gimignano per gustare la tranquillità del borgo alla mattina e alla sera con la gente locale e qualche turista.

The location is perfect. The building is beautiful.

There is just a fan in the room, no airconditioning and no mosquito net for the windows. This means you have to choose between being cooked alive in the heat or being eaten alive by mosquitos if you want the windows open. The light in the bathroom was broken and flickering, the shower head was also broken and didn’t attach properly to the wall. They also gave us only half a roll of toilet paper which obviously wasn’t enough for 2 people. The location is lovely, the building beautiful and the check in process was easy.