JAMES Résidence & Spa

Le design l espace le balcon ! Le confort

La piscine petite bouillante inutilisable ! J avais choisi cet hôtel pour me délasser dans la piscine après avoir parcouru Strasbourg mais impossible de l utiliser sans brûler !!!

Good location , very clean and comfortable.

Area quite difficult to find a parking spot close to the address

Spacious, modern, clean, great jacuzzi.

Good location. Stylish (but already needs fexing)

Unfortunately, our stay was not as pleasant as we had hoped. Upon entering the apartment, there was a very strong and unpleasant sewage smell inside. Since the check-in was self-service, we tried to contact the owner for assistance, but were unable to reach anyone — calls were not answered and messages went unanswered. As a result, the issue was never resolved during our stay. Another inconvenience was that the bedroom had no doors, so the smell spread throughout the entire apartment, including the sleeping area. The mattress was also too soft for our comfort, lacking proper support. The “spa area” was a joke — it consisted only of a small jacuzzi and a sauna located in a separate area, which did not meet our expectations of a spa experience. Lastly, we never received the check-in instructions in advance. When we arrived, we tried calling the host but got no response. Only after sending a message did we receive a reply — several hours later.