Keavan's Port Hotel, Dublin

Check in was relatively easy albeit there was a queue as only one person on the desk however no real issue. Hotel room was very clean & had everything you needed for a comfortable stay. Room safe was a bit awkward as apparently you have to turn the lock twice or it won’t lock. (Thanks to one of the staff for their advice & assistance).

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Comfort of the bed, cleanliness of room and bathroom, quiet position at the back, location.

prefer no carpets (appreciate they contribute to noise reduction!), a porridge or granola breakfast would be a positive addition.

Very good location, the bar is fantastic, the rooms are comfortable and beautiful. You can also have breakfast on site.

We requested early check-in and they confirmed it. They didn't say that it wasn't completely certain. It was only discovered on site that we couldn't check in earlier. We would have planned differently if we had known about this in advance.

Good location, and handy to have Wetherspoon right downstairs for breakfast and drinks.

1) We booked a room with 2 beds specifically and followed up with a message to confirm and was assured that we have been assigned a room with 2 beds. Upon check in, we were given a room with 1 bed. When I bought this to the attention of lady at the front desk, her response was because I chose a double room and not a twin room because that's what American's do (even though we are Canadians & British). But booking.com actually have 1 bed or 2 beds options (you have to choose one to finish booking). It would have been easier for both of us if she would just apologize for the oversight and separate our beds with separate beddings instead of making excuses and blaming the guests for their own mistakes. 2) We arrived slightly early for check in (about an hour) so we left our luggage at the check in area and went for a stroll. They tagged the luggage with our names, etc so we felt they would be secure and looked after there. But on our return at check in time, we found our luggage sitting there with no one at the front desk. So anyone could have walked up there and taken any pieces of luggage they want. 3) At check in, we were not told of the WIFI information, we overheard that it is not secure as no password is needed to get on the network, so decided not to ask and used our phone for hotspot. But nonetheless, this information should have been given. 4) We were also not told that hotel guests get complimentary coffee at the Wetherspoon downstairs (just need to show room key). We only found out by chance on the 2nd day of our 2 day stay. Would have been nice to know from the start and save some $ on starbucks.