Hôtel Mercure Paris Suresnes Longchamp

I stay here every year at the same time for a training weekend. The hotel is located right in the centre of the town, near to the train station, making it very convenient. The hotel is very clean & all basic amenities I need are there. Comfortable bed & great shower. The staff are all acceptional, very friendly & helpful. Great value for the price.

Minor thing is not much coffee in the room, but there is coffee & water available in the foyer, so no problem.

The property was clean and cozy.

What I didn’t like about the property was how the beds were uncomfortable and creaking every time we moved☹️.

Everything! It was beautiful from the moment we walked in - the decor was so visually appealing and the perfume theme and aroma smelt wonderful. The receptionists the whole time were so helpful and polite and their English was fantastic (as my French is so rusty it helped a lot). We were told that our room had been upgraded which was a lovely touch! The room was fabulous, beautifully decorated, very clean and the beds were so comfortable! The bathroom was very spacious and had a bath with shower and a separate shower cubicle too! They had shampoo, conditioner, shower gel and body lotion in pump dispensers on the walls to use so this was very handy. In the room there was a kettle with a choice of 2 tea bags and 2 instant coffees but no milk, and a coffee machine with 2 pods to use which was lovely but a limited choice. There was a little desk area/wall shelf that wasn't big enough to do any work at (if that is what you need whilst there) but it didn't affect our stay or needs. The TV is huge and of great quality but we couldn't get Netflix to work and the TV Internet link to cast to the TV from our mobiles also didn't link up but these didn't bother us but it's worth mentioning. There was a small wardrobe with a mini fridge/bar with a small selection of soft drinks, a small safe and a hairdryer inside to use. The breakfast area downstairs looked beautiful too but we didn't eat there. There were tea, coffee and water available to all guests even if you didn't have the breakfast. Overall a totally wonderful stay and I would 100% recommend it to anyone wanting to stay in the Suresnes or Longchamp area and I would definitely stay again 😊

Only negative we found was that there was no breakfast tea in the rooms but there were 2 fruit tea bags, 2 instant coffee sachets and 2 coffee pods but no milk.

Comfortable and quiet

We had a very poor experience on check-out. We were a large family group of 10 in 5 rooms. The last couple to check out were told that one room had not been payed for (incorrect) and despite providing evidence it took 45 minutes for the staff to agree that all rooms had been payed for. A very disappointing end to our stay.