Holiday World Polynesia, Affiliated by Meliá

I thought the hotel was stunning. Beautifully decorated, grand and majestic. There is a wide selection of food for everyone. Everything was easily accessible and so much to do especially for the younger children. My stepson had a blast!

Very clean, great location near the beach, host was responsive, kids loved the pool, would definitely stay again

Very clean, great location near the beach, host was responsive, kids loved the pool, would definitely stay again

The rooms were really nice.

No pressing iron in the rooms and we couldn't get one to use at the reception. We also had to call for towels.

The room was spacious and clean, nice amenities Good hours for food. Treatments were nice but no relaxation room after and had to pay extra for the facilities. Beautiful views outside

Very little choice for the food, mediocre. Also the music in the main buffet was the same everyday at every meal, don't get me started on the type of it- very eerie, gave the impression of the Phantom Hotel. No atmosphere, felt like the only guest. Some of the corridors are very dark and cold. No entrainment. If you seen any staff at all, they were busy talking to each other. Reception always empty, they are hiding in a different room. The fish were sick with ick. Not very well taken care of. The waterfall when on at full blast made it impossible to sit in the massage chair due to the echo and the loudness. Same with the game room, the machines were playing the music so loud and the background music was playing even louder meshing all of the sounds together, after 30min you could only get a headache. I had really high hopes for the hotel and didn't mind paying extra knowing I will have a nice time but I was really disappointed. During the check-in nobody told us where to go, what times are the meals, what is there to do. I would definitely not recommend this hotel, there are many others which are better even during the off season and also cheaper.