Hotel in Amsterdam
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
This 5-star hotel, in the heart of Amsterdam, is set on the edge of the famous Dam Square and opposite the Royal Palace. Anantara Grand Hotel Krasnapolsky Amsterdam benefits from a grand cafe and a winter garden on site. Free WiFi is available.
Amenities at Anantara Grand Hotel Krasnapolsky Amsterdam
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Amsterdam
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews10.0 / 10.0Outstanding·Apr 2026
The staff were all very professional, cheerful, helpful. In particular Cezar, the concierge helped make our holiday good by obtaining tickets for us thatcwe had been unable to get on line. Also one of the Duty Managers who dealt with an issue we had, in an extremely professional and generous manner.
The hotel itself is lovely especially the breakfast room. The treatment I had at the spa was very good. The food at breakfast and in the restaurant/cafe was superb.
The location is perfect.
The room we had was a good size, with very comfortable bed and pillows. The room had all you could need.
There were a few things in the room that showed a bit of lack of attention to detail. Such as, the plug socket loose in the wall, the radiator in the shower leaked, there was what appeared to be a burn hole in the net curtain, there was a bit of dust. However, these were very minor things just to advise the hotel about.
9.0 / 10.0Outstanding·Apr 2026
The hotel staff were very helpful and polite! the breakfast was very good. The coffee/lunch restaurant inside was really lovely and the food was amazing. The location was also perfect for seeing all the central sights in Amsterdam.
sometimes there was a que for breakfast, but the staff handled this very well and had everyone seated as quickly as possible.
10.0 / 10.0Outstanding·Apr 2026
The best hotel to stay in Amsterdam, the location is prime, the quality of the hotel is superb, the staff so professional.
6.0 / 10.0Average·Sep 2025
Hotel location and nice interior architecture (for the most part).
The hotel experience was disappointing overall, with service falling short both at reception and with housekeeping.
At check-in, the reception staff seemed disinterested and far from welcoming, though we did appreciate being allowed an early check-in as our room was ready.
After the first night on an uncomfortably hard bed, we requested an extra cushion, a mattress topper, or anything to make it bearable. We were assured the issue would be swiftly addressed. Unfortunately, nothing was done.
Following the second night, we returned to find our room had not been cleaned. We went back to reception, asked them to send housekeeping, and again requested a softer mattress option for our final night. For the third time, nothing happened.
Another major frustration was access to the rooms. The only way up or down was a small, crowded elevator that was constantly busy. When we asked about using the stairs, we were told they weren’t an option. They were hidden from sight, with no signage at all. Only with the help of a handyman did we eventually find an unmarked door leading to the stairwell, which finally allowed us to get out. This raised serious concerns about fire safety, as proper evacuation routes were neither accessible nor clearly marked.
The hotel’s Michelin-starred restaurant, The White Room, was also underwhelming. The menu lacked creativity, and desserts were especially disappointing.
The saving grace of our stay was the bar, The Tailor, where the staff were both talented and genuinely friendly. The cocktails and service there stood out as a highlight.
We left the Anantara Grand Hotel Krasnapolsky with sore backs and even sorer impressions. A hotel that claims to be five-star delivered, at best, the standard of a mediocre four-star with two-star service.
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Top rated by guests
9.0Outstanding
(6,389 Ratings)
"The staff were all very professional, cheerful, helpful. In particular Cezar, the concierge helped make our holiday good by obtaining tickets for us thatcwe had been unable to get on line. Also one of..."
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