Magic Tropical Splash

Loved the pool , staff , the choice of tv channels , the ultra all inclusive benefits where you can use your all inclusive in bars and restraunts outside of the hotel ... trips to the zoo and water parks for free .. I really did have a brilliant week away . The mini bar in the room also got stocked every day .

I found the bed very uncomfortable. Also it can get very noisy at night with people getting out the lifts drunk and shouting

Staff was amazing and the food was very good. Location was good and the rooms where clean.

The hotel is outdated and needs an upgrade. We where on 17th floor with a pool view, but one elevator was out of order and the other one was really slow so it took alot of time to go to our room!! And the door and window to the balcony was very stiff and hard to open and close and was not isolated, so it was very noisy.

The hotel staff were so helpful and friendly, from the reception staff, through to the restaurant staff. The hotel rooms were well decorated and immaculately clean, the bedding and towels were changed every day. The complex has different pools with plenty of sunbeds for guests. The slides and pools were suitable for all different ages of children. The pools also had a number of life guards which was good to see. There are nice touches like the waffle truck and ice creams available through the day for half board and all inclusive guests.

Maybe a few more healthy fruit, salad and vegetable options at the snack bar. Maybe a few more egg options e.g. scrambled eggs/ boiled eggs.

we loved the pool amazing .

the lists were nearly all broken , drains smelled so bad , the beds were not comfortable for the price you expect it to be a bit upto date .