Hotel in Hangzhou
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms.
Change of towels is available on request.
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.
Recreational amenities at the hotel include an indoor pool.
Change of towels is available on request.
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.
This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool.
Amenities at Four Seasons Hotel Hangzhou At Hangzhou Centre
Restaurant
Air conditioning
Pool
Non-smoking
Bathroom
Coffee/tea maker
Bar
Spa
WiFi/Internet
Minibar
Kettle
Laundry services
Bath or shower
Bathtub
Children's high chair
Ironing facilities
Towels
Safe
Desk
Hairdryer
Map of Hangzhou
Nearby attractions
Available Rooms
Ratings and reviews
10.0 / 10Outstanding·Jan 2026
I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask.
Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable, Isabella made a lasting impression. Her attitude and dedication reflect incredibly well on the hotel, and she turned what could have been a standard stay into a memorable one.
The hotel itself was clean, comfortable, and well-managed, but it was the human touch—especially Isabella’s—that really elevated the experience. I would absolutely stay here again and highly commend the management for having such a standout team member at the front desk.
10.0 / 10Outstanding·Jan 2026
Quite literally the best hotel experience I've ever had. The staff was incredibly warm and accommodating. The breakfast is exceptional. Everything about the space is highly considered. Wonderful!
10.0 / 10Outstanding·Oct 2025
Staff, facilities and food was excellent!
5.0 / 10·Apr 2026
All in all v good service just that sometimes too many people queuing up for breakfast and have to wait!
$$$$
Top rated by guests
9.8Outstanding
(33 Ratings)
"I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and gen..."
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