Moxy Paris Val d'Europe

Staff well trained and polite and a well run hotel.

WiFi not great

Excellent location for an economical Disney option and a wonderful helpful and cheerful staff!

Not a big deal but some of the dining area seat covers need replacing.

Lovely hotel in a brilliant location for Disneyland. 3 minute walk to the train for Disney and 10 minute walk to Val d’Europe. Great breakfast and nice facilities. Clean and tidy and lovely staff.

Nothing

On the positive side, this lady supervisor who helped us with the room change was genuinely kind and competent. The rooms and bathrooms were in good condition – new, clean, with super comfortable beds and pillows – and the parking garage was good.

Water pressure was the biggest issue. The shower pressure was extremely weak – genuinely not enough for a normal shower, and this seemed to be a general problem rather than just one room. When we first complained and asked for someone to take a look, we were told that maintenance would come, but nobody showed up. Only after going back the next day and speaking to a more senior member of staff (a very pleasant young lady, and honestly the only truly helpful person we met there) were we moved to another room where the pressure was slightly better. That made things just about tolerable, but still far from what you’d expect from a modern hotel. The heating in the rooms was also quite poor. Even with the heating turned on, one half of the vent kept blowing cold air, so the room never really felt properly warm. Even after we manually closed the cold-air side as much as possible, it took over 20 hours for the room to get close to the set temperature. On top of that, a male staff member made a sarcastic comment that “19 degrees is a normal room temperature”, which was especially irritating – the fact that he finds that comfortable doesn’t mean guests have to agree. Breakfast was average. The juices looked like a joke (I have photos that speak for themselves), the boiled eggs were kept ice-cold instead of warm, and the only hot options – scrambled eggs, bacon and small sausages – were all quite disappointing. Another small issue: on Booking.com the room descriptions mention options with either a shower or a bathtub, but in reality there are only rooms with showers.