Hotel zum Ritter St Georg - Oldest Residential Building in Heidelberg since 1592

A lovely 16th-century building right in the center. Go left, right, or straight downhill and you will find everything. It is a bit ramshackle and is undergoing renovation. Little boys will love the full armor suits at the entrance and on my floor, probably theirs too. I thought the bed sagged, a double bed made out of two singles, both sagging, but the unsagging edges together at the middle were fine. The hot water took a while, but was hot. However, there was no shelf in the shower, which made it hard, if you wanted to use your own soap and shampoo, not theirs, and only have two hands. I enjoyed my stay and would come back. The last night, when I had to go to bed early for a train, I asked for a bottle of water. The concierge said the price was 7.5 euros (just under $10.). I wish that hadn’t happened. It put a gouging cloud over the place I liked staying at and even being patient with.

It is a beautiful building and the customer service by staff was excellent.

fold out sofa I slept on was quite uncomfortable. While one doesn't expect perfection from a sleeper-sofa, there are better options available these days. It was hard to shower without water spilling out.

Breakfast was fabulous. The position of the hotel was superb.

Nothing

The building itself is beautiful, but we were contacted a week or so ahead of our booking to advise us that we could not be accommodated in the hotel but instead we would be placed at Palmbrau apartments a few meters away. No real reason was given for the change in accommodation, but as we were only staying for a single night we accepted the change. At check-in, I asked the staff member at the counter what the reason was and he was unable to explain why, instead deflecting the question and changing the subject - it made me wonder what he was hiding. The hotel itself had guests staying in it so it was fully operational while we were in town. Palmbrau serviced apartment itself was nice and comfortable; However, I couldn’t help feeling disappointed as we had intentionally booked Hotel Zum Ritter for the experience. Important to note - the streets outside Palmbrau apartments were noisy until 2am so I don’t recommend staying there on a weekend if you’re hoping to get any sleep! Finally, we had breakfast at Hotel Zum Ritter and it was definitely overpriced and lacking for a very basic selection of food - I do not recommend booking with breakfast.