Dollywood retreat condo for large groups in Pigeon Forge

We were impressed with the location. It was quiet and beautiful. The sofas could use updating. It was a bit confusing that there was no one in the office when we arrived and there wasn't a map in our room to find our way around the property amenities. The condo was very comfortable and spacious. It was great to have a full kitchen available for meals. We plan to visit again soon.

Vacation rental property was a nice place to stay. Very spacious. Plenty of room for all our little ones to run around. Parking for the property is terrible. Not enough parking for that big of a place. Location of property is great. Not far from parkway and right across road from Dollywood. Would have been nice if the condos had elevators. Carrying everything up the steps isn't easy. Reservation process was very good. Everything done through text or email. Worked really well that way. Only thing about reservation was I was supposed to get a $10 refund on my credit card for a per person charge that contract says wasn't supposed to be charged for...but I never received that credit back to my card. Wasn't very professional to tell me it would be credited but it was never done. Overall, we were happy with rental and would probably stay again.

We got there after 4:00pm and I had to use the bathroom like bad. So we put in the code the emailed us and it didn't work. We tried a number of times and nothing. I called the office then they gave me a couple other codes none worked. Then she said well she would have to call the maintenance guy which would be about 30 to 45 mins. I'm like I have to sue the bathroom are you kidding me. He finally came and let us in and tried to figure out why the codes were not working so their IT guy came and got us taken care of. Now mind you the door have two locks on them for keys as well but they don't have keys. I wanted to just have a key incase we had other problems coming back one night. They had no keys. Had to call John the maintenance man again but he was at dinner. I started going by the other doors to the cabin and behold one was unlock, now mind you we checked those doors before we left and they were locked. I don't know if someone from the adjacent cabin came through the wash room to our side and went out the door but the door was locked. Perhaps is was divine intervention I don't know but it freaked us all out. The condo was spacious and clean but I think they should put more queen sized beds instead of all the bunk beds because when your dealing with adults none wants to try to sleep on the top bunks, the bottoms are ok, or place them side by side or something. The only issue I saw with this condo was the locks on the doors, and we did see a few roaches which was totally not a good thing.I know with people cooking and stuff you run that risk but we have to clean it up pretty much upon leaving so I think they need to spray often to keep the bugs away. If you see some trust me there are more so please spray the condo's, get rid of all the huge spider webs around the place and spray and update your lock system. I will stay there again but I feel if you want to update them as I was told those are very minor things that are needed. The place is beautiful.

CONS....Condo in need of updates. Sofa had visible plywood under the cushions to keep you from sinking down. The tv was old tube type. Bath tub in left side b/r was barely draining. Took 30 min to drain. Very dark outside getting to your condo. No lights on balcony or the steps you climb to get to your condo. Recreation area was opened late and closed early, and bathroom floors were dirty( could use a scrubbing).
PROS....very nice condo, beautiful wooden floors and walls. A/C perfect. Very clean for the most part. 5 min drive to Pigeon Forge. Horseback riding just down the road.