Casa Velluti Deluxe by Mmega

Location, layout, staff was very responsive and quick to take care of the shower plumbing issue within hours of a leak that took place out first morning here.

We requested an early check-in at 2, our train was late so we arrived T the 3pm check-in and the property had not been cleaned. On day 2 morning, 4 people showered between the 2 upstairs bathrooms and there was a waterfall in the hallway below. Unfortunate beginning to what ended up being a nice stay. It would be nice if there were extra blankets for the rooms as there was only a bedsheet on every bed. A few of us were very cold at night and there was only one blanket for 7 of us. We could had requested more and I'm sure the staff would have accommodated us.

IL FATTO CHE ALLE 14.30 LA CAMERA NON FOSSE NE' PRONTA NE' PULITA CON UN CHECKOUT RICHIESTO AGLI OSPITI ALLE 10 DEL MATTINO. PIU' VOLTE E' STATO CHIESTO DI FAR SAPERE CON PRECISONE L'ORARIO D'ARRIVO ANCHE SE L'ANDAMENTO DELLA NOSTRA GIORNATA POTEVA ESSERE "BALLERINO", EPPURE NONOSTANTE AVER CONCORDATO UNA CONSEGNA DELLE CHIAVI ALLE 14.30 (SECONDO GLI ORARI NORMALI DI CHECK IN, NULLA DI ANTICIPATO, ANZI)L'APPARTAMENTO NON ERA PRONTO. PER SCUSARSI AVREBBERO POTUTO CONCORDARE CON NOI UN CHECKOUT POSTICIPATO VERSO LE 11, MA COSì NON E' STATO, A RIPORVA CHE A VOLTE IL "DELUXE" NON E' NEGLI OGGETTI, MA NEI COMPORTAMENTI

This place is at a very central location, and it hosted our group of 8 adults and a baby, which was not a simple find in a bigger city. It's in a very old building (like all buildings in Florence) and when you go in you on the main door you might feel like this is the place where I'll loose my liver, but once the apartment opens it's really nice inside, which is a relief. It also has a kitchen with microwave to warm up your pasta if you couldn't finish it in the restaurant.

There are 3 bathrooms, which is awesome, but they don't have outside window - in fact, one of them has a window to the indoor staircase. The layout is also a bit tricky, because 1 big bed, and the sofa bed if opened is basically a transit location to other rooms, so people sleeping there won't have much privacy. We also wish they could've equipped it a bit better, like if there is a washing machine they could've put detergent for 1-2 wash, or some capsules for the coffee machine, wine opener, etc.

We enjoyed this stay very much. We especially loved the set up. More than enough room for all 8 of us. There was someone there to greet us even after being delayed from the train ride. She was very polite and accommodating. Location was close to everything.

Only one suggestion, for the "bunk bed", I was a little concerned how there wasn't a railing for the top of the kids bunk so we ended up putting the mattress on the ground for my daughter. Other than that, everything was great.