The Sunningdale

Keith & Linda were brilliant, super friendly & welcoming. Rooms were clean & decorated lovely. Bed was comfy, lots of natural light. Quiet location. Few minutes walk to the seafront. Within walking distance to the town & attractions. On a popular bus route that runs regularly to ingoldmells & chapel.

It was close to everything we needed

It was a shame that they did not do breakfast

All of it

None

The location was very good. The hosts were very nice and helpful. Didn't see them other than if we rang the bell for advice. Ie. Where to eat etc. Which was nice. It's was a very comfy mattress and nice and clean.

Our stay was unfortunately not as expected, and there are several areas where improvements are needed. The room was extremely dated, with décor that appeared unchanged since the 1950s. The bed was very squeaky—so much so that it made noise with even the slightest movement, which disturbed us. However, the mattress was very comfortable. In the bathroom, there was a bath with a wall shower attachment. A sign indicated that the shower was only suitable for washing hair and not intended as a main shower facility. However, even for that purpose, the water pressure was so weak it barely trickled out and was ineffective. Accessibility was a major concern. Both my partner and I are Blue Badge holders. When booking, there was no mention that the room was on the second floor. I attempted to call the property before paying to clarify a disabled parking bay, but there was no answer on making several calls and leaving a couple of messages. Since only one room was left, I decided to booked the room,vhaving read the description on booking.com. When I eventually received a call back, I asked about disabled parking and was told the room was on the second floor. I mentioned that this wasn’t stated on Booking.com, but I was told it definatly was. However, neither my partner nor I saw any reference to it, and I did check this as it was very important. The booking was non-refundable, which we were aware of, so we did our best to manage. Still, the lack of accessible information made our stay more difficult than it needed to be. Parking is also limited. There are not enough spaces for the number of rooms, and while there is street parking nearby, it's not ideal for guests with disabilities. A designated disabled parking bay would make a significant difference. It’s also worth noting that many disabilities are not visible and shouldn’t be judged based on appearance. It's states its first come for parking.