Hilton Garden Inn Cedar Park Austin

Too far out from downtown.

Room was quiet. Shower temperature was reasonable. Beds fine. Internet worked. Wife liked breakfast and coffee. Room available before check in time (great). Soaps in the bathroom and showers in dispensors. Love the smell of the shower soap. Ice machine was in a good location and worked well. No noise on 4th floor.

Room Thermostat not sensitive enough. Temperature swings too large before kick in/turn off. AC noise not too bad, but not quiet. 1 of the outlets between the beds not work. Pillows are terrible (zero firmness).

Super service at breakfast and at front desk, especially in mornings with a lovely young woman who is the epitome of hospitality. Thanks.

Two things would make the stay a ten. Third party sites like Booking com list the property with free parking. If these amenities are incorrect, they need to be edited by the hotel chain, not 3rd party . If it is listed as free, however, this needs to be honored, or discounted by the 3rd party. We cancelled our car and convenience to save money, but lost a bit on time. Still, the train from Lakeline was great into downtown. We liked our first room on the quieter side of the hotel, but moved due to sheets not changed (or staff eating while changing 🙂) . A quick change of sheets by night staff would have been preferable.

Cleanliness and hospitality

There was nothing to complain about