Emma's B&B LUNGERN - Self Check-in Hotel

The room, the location, the breakfast, coffee at restaurant and the lady at the restaurant who is very positive and creates positive emotions. I really liked the check-in system. I would like to suggest that you put some information somewhere where people can find that "reservation number" as it took me some time to find it. Perhaps when confirming the reservation, include that "reservation number" in the message. An important thing to improve: The toilet in the room should have a light that doesn't connect to the ventilation system and a door with at least some sound insulation. If someone is sleeping in the room and someone goes to the toilet, it's very noisy. This is the scenario when everything is beautiful but not comfortable (toilet) :).

Hotel is very nicely renovated with lots of "eye food", i.e. nice decoration and lots of practical hints (e.g. restaurant recommendations) placed in visible places. Breakfast fantastic, owner very friendly. Check-in is without reception but process is clear and worked without any problem (you just need your reservation number at hand).

Absolutely nothing.

I like everything! It is just few steps away from Lungern RmYrain Station. It has Amazing view of the beautiful Lungern Lake from their rooftop. Their Breakfast is fantastic! It is 10 minutes walk to the lake. They have the best and exceptional customer service. I commend all the staff specially Ruth and Barbara . Appreciate that they open the restaurant early just to accommodate us as we need to catct the train. We'll surely recommend to our friends and family visiting Switzerland.

Nothing

Good breakfast, and easy self check-in

Way too expensive considering the lack of service ; non existent staff, a common area for tea & coffee stuck in the middle of the staircase. Coffee machine was leaking, hot water gushing out. And if you like privacy while in your bathroom, forget about it!