Hotel Commerz Hamburg

+ Near Hamburg-Altona Hbf, just 4' walking and the train connects to fast every direction we want to go + 5' Walk to the shopping centre and lots of restaurants + Bed and blankets are comfy, room is warm if you close window

+ No elevator, climbing to the 4th. floor on the whole vacation didn't feel good, especially when you accidentally forget something + New guests got confused in front of the checking door, cause they all looked at the wrong pin-code-box, we were also like that the first time. Have to call and try some different passwords cause mostly they're wrong.. ( 3 times passwords have to be tried) + No fridge + The price could be lower around 70-75€ instead 100€/night, cause basically the room just has chair-table-clothes hanger and bathroom with shower curtain. Empty shampoo though.

I came at the evening and had no struggle with check-in and such things. Just got the code from the main door and took the key from my room from the Machine

I did like everything since i was travelling alone. However, the room i stayed in was not so big but if u go alone it does feel pretty cozy in there.

Very nice and clean

We were not informed in advance that the check-in is done from outside the building, as this was not mentioned on Booking. The room was quite cold, and the small heater struggled to maintain a comfortable temperature overnight. Additionally, there was visible mold around the window. For the price paid, we expected better conditions and clearer communication regarding the check-in process.