Brook Mollington Banastre Hotel & Spa

Location was perfect as we only traveled to Chester town centre and it wasn’t far at all.

Great location for spending the following day in Chester. Lovely grounds and swimming pool, jacuzzi and sauna were a great asset. We didn't use the gym but it looked well equipped. Room was spacious and spotlessly clean. Comfortable beds and plenty of towels, pillows etc. Staff were great; chatty, helpful and friendly. Always had the time of day for you which is rarely the case, I've found in some hotels. I feelnthe staff are the best asset. It was quiet and we had a great night's sleep. Enjoyed breakfast the following morning. Cereal and fruit to start, followed by sausage, bacon, egg, beans and mushrooms. Very tasty. Also freshly baked croissants, which were lovely. Great value for money. I'd stay again, should I be in the area.

For me, personally, no issue with anything. Hotel is dated, but I really don't mind the traditional vibe as long as it's clean and comfortable- which it was. Not as much on offer at breakfast as in some hotels I've stayed in (range of pastries and fruit, yoghurt, cheeses, granola, smoothies etc) but they've been double, even triple the price. I felt the offering was ample considering the price paid and we were more than fueled up for the day ahead.

The garden, so tranquil and calm.

That I couldn’t stay longer.

The actual building and setting have so much potential to be stunningly beautiful however it is very dated and run down. The reception and restaurant staff were nice and polite, this was the morning we left.

Very dated, the stairs were covered with dog hair, which I have two dogs I didn’t take them with me on the trip but even so dog friendly premises should still be clean. The bedroom window didn’t open so if there was a fire outside my door there was no way of escape. On check in it was obvious there was tension between the staff, Clive and Geraldine, although polite to us they were rude and quite snappy with each other. Not a nice atmosphere as a customer! The pool had missing tiles from the steps which would have been quite easy to cut your feet on.