Hotel Elisabeth, 4 Sterne Superior

All in all, a nice hotel on the outskirts of town. It’s in a good location both in summer and, I imagine, in winter as well. We enjoyed the wellness facilities, especially the floor with the large pool and hot tub overlooking the surrounding mountains. A nice room with a comfortable bed. Half-board, including an afternoon snack. Dinner was good, but the chef could try a little harder.

The first thing that struck me was that we were promised a welcome drink before dinner, but in the end we didn’t get one. Overall, I felt that the staff was a bit disorganized and, for my taste, slow. What I really didn’t like about the hotel was the location of the toilet in the room. The toilet was behind a glass door that wouldn’t even close properly, so there was absolutely no privacy—you could hear absolutely everything. On top of that, the ventilation fan in the toilet didn’t work at all. Overall, I was disappointed with the room amenities. I couldn’t find any brochure about the hotel or the surrounding area. If the hotel wants to save money, they could at least provide the information through the TV system, but there was nothing there either. There was a minibar in the room, but I couldn’t find a price list for the items. A bit strange. On top of that, when we checked out, we were charged for some items from the minibar even though we hadn’t taken anything. Also, there were no slippers for the wellness area in the room. I would really expect that from a four-star hotel. One of the bathrobes for the wellness area had a torn pocket, and the other had a belt so short that I could barely tie it. And I’m skinny...A shoehorn would have been nice as well. The soap in the shower dispenser ran out after our first shower, so we had to use the soap by the sink. Upon arrival, we were told that if we didn’t have our room cleaned—and thus didn’t burden housekeeping—we’d get two free drinks. Of course, that didn’t happen either. The wellness area and pool were nice, but it was clear that the best years were already behind them.

Location was brilliant for skiing. Facilities, food & staff also 10/10

Nothing

charming property - very big room and quality linens and bed. Very quiet. Excellent breakfast and afternoon snack. Dinners were good with excellent cheese bar at the end. Lovely dining room and spa. Spa was quite good - not the biggest one but quite good nevertheless.

Nothing really - room and main areas quite modern to high standard m. Dining was outstanding first night and on second night a bit weaker but still at high level and highest quality food and meat.

We booked including dinner at Booking and the service provided was without dinner because of a poor alignment between Booking and the hotel.