Hotel in Perth
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Amenities at The Parklands Hotel
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Wheelchair accessible
WiFi/Internet
Garden
Laundry services
Family friendly
Smoking allowed
Cleaning products
Map of Perth
Available Rooms
Things to know
Check-in: 2:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Pets allowed, fees apply
- Kids allowed, fees apply
- No smoking allowed inside or outside, fines apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
7.2 / 10.0Good·Jul 2025
I recently stayed at Parklands Hotel for a friend's wedding, having booked it based on her recommendation for its convenient location. Unfortunately, my experience fell far short of expectations.
Upon arrival, I was faced with the lack of assistance from the staff. I arrived with two large suitcases, a hand-carry, and three bags, and not a single staff member offered help. Given my injured lower back, this was particularly frustrating and disappointing for a boutique hotel.
The check-in process was confusing, as the staff directed me to the welcome pack for instructions instead of providing clear verbal guidance. After a long drive, this was not user-friendly at all.
When it came time to decide on breakfast, we were informed that we needed to make a decision on the spot, which was challenging given our recent arrival. The forms to fill out just to have breakfast felt excessive, so we opted out—unfortunate, as we had hoped to eat at the hotel for convenience before the wedding.
We also decided to have dinner at the hotel. While the food was decent, the service was slow—understandable for a small hotel, but still frustrating. After requesting the menu, it took 20 minutes for the waitress to return to take our order.
To add to our disappointment, we were unaware that housekeeping services needed to be requested. Returning to our room around 1:30 AM after the wedding, we found it uncleaned—trash was not emptied, and my friend had no fresh towels for a shower. This led to an uncomfortable night and poor rest.
The next morning, we woke up around 9:30 AM, aware that check-out was at 11 AM. We requested a later check-out to freshen up, but the middle-aged brunette staff member we spoke to was unhelpful and a bit rude, insisting on charging us £25 per hour for the extra time. Her response lacked understanding, suggesting we should have read the rules more carefully.
While we acknowledge some responsibility for not being aware of the policies, our collective experiences, particularly with the female staff, were disheartening. We believe that hotels are in the people business, and customer service should reflect that.
We felt compelled to share our honest review to assist others in deciding whether Parklands Hotel is the right choice for them.
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