Haggerston Lola the Lodge and Betty the Van

We had the best time ever at Betty the caravan at Haggerston Castle, Easy access to all activities and pubs, Plenty of activities on site including mini golf which the boys played on two occasions during our 4 night stay 3 x Bedroom & 2 toilets Caravan was very comfortable for 5 persons ( Home from Home ) Beautifully laid out Clean with everything you need for your stay at hand, Host Nathalie 5 Stars, Called us daily to ensure we had everything we required for our stay, She was so helpful and knowledgeable of the local area, Places to visit, Berwick , Lindisfarne, ( Thursday Market at Alnwick ) , Seahouses , ( The ship inn ) a must for good quality food ) at very reasonable prices we cannot thank our Holst Nathalie enough, for her kind help and assistance during our family Holiday it was memorable

Don't think i would have changed anything

Clean and perfect and the host was great as we book really late

Nothing

Perfect position, very clean and spacious

Lola the Lodge is located in a very good position on the site, with a lovely view of the lake. There were loads of ducks and swans which was nice. The Lodge is well equipped with a washing machine, dishwasher and plenty of crockery. Nathalie, the owner has considered everything when stocking it for holiday let's. We spoke on the phone a couple of times before our holiday as there was a web issue, and Nathalie was very pleasant and helpful. There was a small boiler issue - the pressure needed increasing and could only be done by a member of the on site maintenance team - but the staff were surprisingly helpful, and efficient so the issue was sorted out really quickly. There's a golf place with a small cafe on site and that was nice; we had to sit outside because we have a dog, but there was an undercover area and staff offered to put the patio heater on for us. We had breakfast there before driving home, but were a bit disappointed to be given it in cardboard boxes - with a wooden knife and fork! - because we were sitting just outside! The people who eat in got proper crockery and cutlery! Still, it was efficient and the food was nice enough, plus it was a good price by today's standards.

When I booked, I didn't realise the Lodge was part of such a huge holiday complex - not somewhere I would usually choose for us - and was quite shocked when I realised how many units there were on site. However, the Lodge - and its location - were ideal for us during our week's stay with our dog. We didn't have any issues with noise where we were. There is a pool on site, but it wasn't clear when I booked the accommodation that you need to purchase a Haven Fun Pass - at around £33 each - in order to be able to book and then pay for activities on site (I got the impression it's more of a kiddies pool anyway) We didn't buy passes as we were happy doing our own thing. On our last evening I had a look inside the "main centre" which was busy, noisy and full of arcade games which aren't for us, but you can avoid all that if you want to!