Shaftesbury Hotel Dundee

Very warm welcome & tasty breakfast

The window wouldn't open & the room was stuffy on arrival. Perhaps a fan would be helpful for the warm weather, if the window has been painted shut. The window frame wasn't very clean either but everything else in the room & the shower room was spotless. Room 5.

welcoming staff, location was very good and facilities were excellent

nothing

Comfortable beds and great breakfast

Too hot in the rooms and very heavy duvet

Staff were friendly and there was complimentary biscuits and a small tub of Pringles in the room. The bed was comfortable, the duvet was warm and I slept well. Breakfast was fine. There's no dedicated hotel parking but the surrounding residential streets seem to have plenty of free parking. It's only about 30-45 mins walk to Dundee centre. Wi-fi worked well.

The hot water for the shower had to be run for about 5 mins before the water warmed up. The sink tap didn't seem to produce hot water regardless but I was more interested in the shower so didn't persevere. The central heating radiator in the room didn't work but the one in the en-suite did so that provided some heating. There was an electric radiator in the room which didn't work. The window is permanently open by a couple of inches at the top, possibly to help any steam dissipate from the shower area (there's no door, just a curtain). The TV remote was well past its best and missing buttons. Breakfast was scheduled from 07:30 but no-one arrived and started setting-up until 5-10mins later. The hotel could do with redecoration as it's very dated. This doesn't come across in the photos. Even updating the understairs cupboard 'reception' would make a much better impression. Overall, I got the feeling this was being run as a side-project.