Canopy by Hilton Portland Pearl District

Staff was very nice although I called twice for toilet paper. I kept in mind maybe it was busy downstairs but also felt ignored as I had to call second time.

I thought breakfast was included and free but had to pay extra. Wish it was more clear. Also the carpet was very bearded and snagged. Section should be replaced as my husband does flooring and we notice it really stands out. It pulled the over all look of place down a bit.

Room was too cold

Room temperature

We had a great stay at Canopy by Hilton Portland Pearl District. The location was perfect—close to Powell’s Books, Screen Door, with easy freeway access and the metro nearby, which made getting around really convenient. The hotel has a stylish boutique vibe, and our room was spacious and very comfortable for two people. The king bed and pillows were especially cozy, and we appreciated having plenty of outlets and charging ports for our devices. I loved that we had access to the the ice machine, water refill station and microwave close to the elevator. Bonus: free coffee and cold water in the lobby sitting area, there's a gym on the top floor and roof top access. The staff were friendly enough and helpful when needed. I would definitely stay here again.

Front desk service was efficient overall—the night staff were warm and welcoming, while daytime interactions felt a bit less personable (not a terrible thing but just something I noticed). Also, the lobby scent was quite strong upon entry, which may be noticeable for those sensitive to fragrances, especially during allergy season.

Bed was comfortable. Light fixtures worked well. Bathroom was clean. Staff were efficient. Building amenities are modern and felt spacious.

The 'Welcome' video that plays ad-nauseum on a loop is very annoying, particularly when you can then hear it through the walls from the adjacent unoccupied room all night. If not for the very comfortable bed this would have been a real nightmare.