RiverStone Condo Resort & Spa

This property is beautiful. We have stayed here several times and have never been disappointed

Pet friendly

The TV reception wasn’t good

The staff was very friendly and provided an upgrade that was not requested, nice view of the golf course, comfortably furnished, clean and located close to many food and entertainment venues.

Entrance is in a high traffic area and limited which makes it a little difficult in busy times but that is a relatively small issue.

We enjoyed the local attractions. We visited Dollywood and Dolly's Stampede.

This was the eleventh time staying at RTiverstone. Each time before this time has been well worth the time and money. When I called the day before check-in, the host of Riverstone was rude and told me my reservation was canceled. It was too late to verify, so I had to wait to talk to a manager. It was not canceled after all, but I was treated with a high level of disrespect. When we got to the room, the hot water wouldn't work, the room was smaller than we had stayed in before, and we spent more money on less room. I was not impressed at all with our experience this time.