The Crossing Retreat,Cabin,R95TH5C

The view was amazing

It was very nice, tidy and comfortable cabin in a beautiful area with amazing views.

The views of the mountains are absolutely stunning Nice to have a soak in the hot tub The lovely cleaner who was very friendly and showed me how to work the hot tub

The security light which interferes with star gazing. One of the blinds needs repair and I couldn’t get the door to lock from inside

The scenery is amazing and the jacuzzi is a nice addition. The room size is good.

The accommodation is advertised to have BBQ available, so we were looking forward to that. However not only it does not have a BBQ available, but when trying to ask the host about it, they were unresponsive and haven't answered a single message - at all. Some of the utensils were also moldy and the frying pan was very sticky, which is unfortunate. We also had a random leftover portion of food sitting in the fridge. All in all, if you are running a place and you are expecting guests, you need to see the communication, you need to be available and more attentive - and you need to reply. Also for this price, we would have expected basic hygiene. Not sure if the place is cleaned in between guests, as we haven't even seen the hosts, nobody greeted us, nobody communicated, and the key was already left in the door. You need to be more attentive if you want returning guests and good reputation. Hopefully this feedback can be used to improve things, as currently we would not recommend this place, and hosts.