Berlin 2BR home in heard of Tornio

The property was very clean with all facilities. It is also very close to city centre, IKEA

mattress could have been better

Big appartment in the middle of Tornio. 3min to Sweden border. Nice sauna and city view

Apartment itself is quite good, with some small items and improvements would be ideal for party of 4 by our expectations.

Owner changed booked apartment in the day of arrival in the afternoon. Firstly, communication was that we will get upgrade with new apartment and also that we should pay additional for that. When we exist that we will stay with booked appartment, there was one way communication that they rebooked us and that we can pay extra if we wont. The fact is, that new apartment was smaller, not completely renovated and for us most important with less beds, so my son have to sleep on sofa in living room. Obviously owner is very “professional” actually she wanted to charge us for less worth apartment. Another issue is cleaning. You can see the photos, this by our opinion should be improved. By our knowledge the owner have majority of apartment in Tornio, because there are many reviews about similar experience like we had (rebooking). Fact is also that apartment we booked do not have 3 rooms, like is stated on booking.com, which should something happen, because this is misleading to customers as also hidden costs. At the end owner offered us some discount for sheets/towels and cleaning which we accept it. Still will decide for possible complaint.

Sijainti

Majoittajalla ei lue missään pakollisesta lisästä, joka tulee jokaisesta majoittujasta. Hintaa siis tulee sitten viime tipassa, että kiristetään avaimen saamisella. En ymmärrä miten ei pysty laittamaan sitä kokonaishintaa näkymään. Kuvauksessa on kolmas makuuhuone, joka puuttuu, koska 2 br... Uunista hyökkäsi paksu savupilvi ja ikilikaa.. mutta onneksi koko asunnossa ei ollut palovaroitinta.