Ruby Molly Hotel Dublin by IHG

Hotel check-in was smooth. Fast elevators. Exceptionally clean room. Almost felt like it was all brand new. Fantastic shower.

Couldn't quite figure out the duvets, which sounds crazy. There were two on the bed and neither were full size. Also, couldn't figure out the nighttime room lighting when taking key out of the panel.

breakfast was good and yummy, very fresh. location was good as it was walking distance to the temple bar, only wish we had more time to spend at the hotel as downstairs had a great feel and vibe plus the service was fantastic.

Location was great, short 10 minute walk to Temple Bar and touristy areas south of the river. Neighborhood feels more "local". Nest room was small, not much room for 2 large bags but was clean and comfortable, we enjoyed it. Bar and staff were friendly and helpful. Pizza was great! Got free cocktails in exchange for no housekeeping and was able to get fresh towels from the front desk when needed. Good selection for breakfast. Great little bakery/coffee shop right across the street. Don't miss the Hacienda Bar next door if you are lucky enough to be granted access.

One and only complaint. The hot water tap in the galley kitchen only provided lukewarm water for tea/coffee. Get rid of 'em and put in a machine.

The receptionist who assisted us checking in was very welcoming and friendly. The hotel is in a very convenient location, especially for accessing Dublin city centre, and it suited our plans perfectly as we were attending an event nearby. The rooms were clean, modern, and well-maintained, making our stay comfortable.

The receptionist on duty during our checkout was very rude. We were not aware of, and did not see, the box for leaving keys upon checkout. He took the key from us and threw it into the box, which clearly seemed to be a significant inconvenience for him. We then asked if it would be possible to leave a bag at the hotel while we went out for breakfast. However, the baggage tag attached to our bag did not match the ticket provided to me. As a result, when we returned to collect the bag, the staff were initially unable to locate it until my partner went with them to find it. It was then discovered that the two numbers did not correspond. This led to the staff member having to verify my identity to ensure that the personal tag on the bag matched my details. As I am from Dublin, I would not usually travel within my own county with a personal tag on my bag, but luckily, on this occasion, I had left it on. We were only staying at the hotel for an event in Dublin city centre. This situation could have resulted in a more serious issue, and I would suggest that staff take greater care to ensure that baggage tickets and tags are correctly matched. Additionally, a more courteous and professional approach from staff would be appreciated.