Mallard Cottage Lake District, Leisure Spa Pool & Gym

Keypad had tiny buttons, which took a few attempts before we got in.

I had to request the code. I expected the owner to send the code to me before our arrival date. No microwave. No welcome pack, no basic necessities provided. For example, salt and pepper, milk, toiletries.

Lovely and spacious

The size of the cottage was fantastic and meant we didn't feel like we were constantly on top of each other. The cottage was well-equipped and furnished really nicely. The grounds of the holiday village had plenty to do for the kids and the wider village facilities were excellent.

Just a few of minor points - none of which are showstoppers: 1.) The code for the key box was wrong so we got very wet on the doorstep trying to gain access to the property. 2.) Dishwasher was broken - we were informed beforehand but still a bit annoying. 3.) It's an up side down house, which was a great novelty for the children. However, it means you spend a lot of time upstairs and with no stair gate, our 1yr old couldn't really tottle around without the constant risk of falling down the stairs.

Comfortable and modern accommodation. Superficially clean however alot of high up cobwebs. Kitchen well stocked with crockery and cutlery. Warm accommodation as it was bitterly cold. Car park close to accommodation.

Cobwebs. Needs another large frying pan. Couldn't get grill to work, not coming hot at all. Having to strip beds on last morning took time out of our stay as we had planned on having a last swim but with 4 children this made it impossible to do and be checked out for 10am. Gym not in use and not informed prior to stay. No changing rooms, we were hidden behind a temporary curtain with no door so anyone could have popped their head around. No toilets available near the pool. This changed our enjoyment for our trip as this was the main reason for booking here as we have 4 children.