GuestHost - Florence Modern & Quiet Nest

所有都很好！完全没想到是会让我们这么惊喜的酒店！干净整洁，很安静，设备非常齐全

没有，一切都很好

Gostei da tranquilidade do lugar, do tamanho do apartamento, utensílios funcionando bem na cozinha, ar condicionado no quarto e na sala, banheiro grande, bom chuveiro.

Faltou uma máquina de café e o controle da TV não funcionou.

Vicino all’ippodromo

The location was alright and the house was quite cozy. The bed was comfy and we had some blankets in case it was cold. The kitchen was well furnished and the living room had a big table for your meals and a nice sofa. The house is alright for shorts stays.

The main issue was that after check-in, once the guy left, we noticed that despite the cleaning, a lot of garbage was still left in the house. We had to take the trash out ourselves and inform the check-in person so he could come back to collect it. Additionally, from the beginning, the bathroom sink wasn’t working properly, and it completely clogged a couple of days before our departure (we stayed for five nights and six days). The check-in person offered to send someone to fix it (even with us being out of the house) and honestly we couldn't have felt safe with that choice, so we declined since the issue should have been addressed earlier—the sink was already malfunctioning when we arrived, and the property should have been properly inspected beforehand. Furthermore, while cleaning was available for an extra fee, the house lacked proper cleaning tools (only minimal supplies were provided). No fresh towels, soap, or even toilet paper were restocked, which felt like poor customer service.