Tollgate House - Luxury Cozy Cottage - HUGE Hot Tub - Alton Towers

great hot tub and location

quite pricey

The communication from the host was good throughout with regular automated messages of reminders and such. The layout of the property is quirky and the space has been maximised, its decor and comfort is lovely and the main event.... the huge hot tub and outdoor area with mini play area with swing/slide for kids.

Its not too disabled friendly but it is an old property.

The house was spacious, clean, comfortable and well equipped. The hot tub was fabulous. My son loved the swing. The surrounding area is beautiful. We stayed after an exhausting day at Alton Towers (was about a 12 minute drive away). The property is on a busy road but it didn't detract from our stay at all. I would highly recommend it. I was worried after reading some negative reviews, but it exceeded my expectations.

Loved the hot tub area! The views from the back were amazing. The interior was really decent and had everything we needed for a one night stay before Alton towers.

Felt as though we were on the naught list! Threatening communications before we arrived stating how we would be removed from the property if we were noisy. Another message at 9pm reminding us of quiet hours and threats of removal - it all seemed a bit dramatic really especially when a very noise road is between the cottage and other houses. We read a review of a decibel reader in the living space which is ridiculous if true. As well as this, very conflicting and unclear policies on age requirements made us feel stressed. Terms and conditions received after booking were very different to what the listing page (minimum booking age 30, 4 adults maximum etc). We didn’t read these until we had been travelling for 4 hours but we decided to try our luck and were fine as we did not meet anyone during our stay. Still all a very stressful experience! CCTV and ring doorbell cameras around the exterior are understandable but combined with the intense messages felt a bit intimidating. I would also suggest a camera on a hot tub is a bit concerning / uncomfortable for young women. This was all a shame as the property is really lovely.