Coconut Grove Resort

Views are amazing staff very friendly

Steps to villa

Excellent property, the villas are decorated to a great standard, comfortable and excellent location. The onsite Seaside Restaurant is top class, the food was amazing! The staff are so friendly, welcoming and helpful. Definitely will go back.

From the moment we arrived on the island to the moment we left, we had the most amazing experience with Coconut Grove. The hotel manager Khwan went over and above for us throughout, which really made a difference. Beautiful accommodation and the restaurant was also incredible.

Nothing!

On arrival the villa looked absolutely amazing, big comfy bed, large TV, great bathroom and a balcony with an incredible view. The pool itself was amazing too, such a great view and lots of seats in the pool to sit and appreciate it. The food was tasty, although a bit expensive. But justified for the beach front restuarant. When staff were seen they were really friendly and welcoming.

This place is baffling, it seems unfinished and like the budget has been blown on the wrong things and nothing has been thought out properly... The kitchen for example, has a top range large fridge, a beautifully set dining table with plates, cutlery etc, implying an element of self-catering... But then the oven, hob and microwave in the kitchen don't work, and there's no pots or pans to actually cook anything with... Not an issue because the restuarants were great, but just weird... An amazing balcony with two chairs to sit on, but no table or anything to put drinks on, yet multiple expensive looking art pieces around the villa. There were so many plug sockets around the villa, but in weird places like 3 foot off the floor where there's no furniture. To turn a light on in the bathroom means going round out of the bedroom and into the kitchen, and the bathroom mirror still had bits of cardboard on the corners which shows just how brand new but also unfinished the place is. The pool itself was incredible, but the decking around it had been patched up with untreated chipboard sheets, which I guess must be a temporary repair? The bar by the pool is clearly not finished and not up and running. Loads of staff in the restuarant, but none to be seen anywhere else in the resort. A different couple had some drinks by the pool at lunchtime, and the next morning the empties were still there, shows that no staff are really present. There is no reception, a greet by a member of staff who then is contactable only by WhatsApp. Sadly the general lack of attention to any detail ruins the luxury feel, which is a shame because it was so close to being exceptional!