Résidence Lagrange Vacances Les Fermes de Samoëns

The staff were friendly and helpful .Near the ski bus stop .Able to wait at the residence on the morning of our departure and coffee and tea were provided .We arrived at the property after reception closed and it was dark , the key and a direction map were provided but perhaps if the signs naming the apoartnent buildings were illuminated it would be helpful .

Lovely and clean. Well equipped and convenient for all local amenities.

The apartment we booked was a two bedroom that would accommodate six people. One bedroom with a double bed, the second with bunk beds and the living area had a sofa that converted to a cabin bed with a roll out from beneath. The living area was open plan with kitchenette, dining and living area. Although the apartment was a reasonable size with plenty of storage throughout, the furniture is the typical alpine interior of wood that is often found and over the course of the week was lacking comfort, especially the wooden sofa/cabin bed and dining area. We did long for some soft furnishings to sink into. As comment by others, the pillows could be better and the double bed mattress could be renewed as this sank very badly in the middle. The complex is a short walk to the centre of town, there is a great Irish bar, Coveys just 5 minutes away which serve amazing home made burgers. It is about a 10-15 minute walk to the express gondola or alternatively there is a free ski bus that picks up outside the complex and runs every 15 minutes. There is a bakery delivery every morning, orders are taken the evening before. The staff were very helpful and we thought we would miss the 8pm check in but they gave great instructions on what to do on arrival and that the keys and paperwork could be collected from a safe found at the reception door. The check out process involves an inspection and it is your responsibility to ensure the flat is cleaned. Vaccum cleaners are available.

This property is in a location that has ski bus nearby so it is convenient. I don't know if everyone else realizes that the guest needs to clean up the place themselves and get it ready for the next guest. Thought there would be a final clean by the cleaning lady but clearly not. or you can pay for it. Just a reminder in case you don't know this already. The overall communication and follow up is ok.