Marbella Beach Resort at Club Playa Real

The veiws and they had everything in them

When we arrived the reception was closed it was dark , and the mapping they left was hard to read there was no clear signposting to the 3 bedrooms apartment my mums disabled and it too is an hr to work out where we were staying , it needs clear signposting form reception

Its clean wonderful nothing to say i would come back again

The staff was very disappointing. First, they took a €150 deposit — which was fine, no problem with that. However, during check-out, although we officially left the apartment at 11:00 sharp, we were still loading our luggage into the car afterward because we are a large family and it naturally took some extra time (around an hour). We were completely outside the apartment, yet despite explaining the situation politely, they still decided to charge us an extra €30 for a late check-out. There was absolutely no understanding or flexibility from the staff, which left a very bad impression.

Apartment has everything you need. Lots of space, nice location can walk to amenities and restaurants. Car was helpful to get further out. Very peaceful, clean, and great outdoor pool, but chilly in feb though but that can’t be helped.

Indoor pool could use some TLC but still a nice added extra.

The view from our room was fantastic and the ground were well maintained.

There is a real issue with not having reception after a certain time. One evening I forgot my key card and there was no-one to contact. My Mother is 82 and has a disability. I also had my daughter with me and we were left stranded with no-one to contact in a situation like this, which can happen easily to anyone. we had to ask a neighbour to allow us to stay in their apartment overnight. 24 hr reception is a MUST as the service at this location are very limited and this has put me off coming back. A Porter should always be available with Master keys to helps in situations like this.