Résidence Club MMV l'Altaviva

Great place, have all amenities. Nicely warm and spacious. Beds must be more comfortable for sleeping. The beds in children's bedroom are hard and make your back hurt. But manager is truly helpful and the whole staff. We had a really great stay!

The option to ski in and out of this location was perfect. The residence was quiet. Staff was frindly and helpful. The lobby could use an upgrade of its furniture. It was strange not to have a sink in the toilet area in the apartment, this seems like a strange design to me. The kitchen had all sorts of pots, plates, and everything needed for cooking. Bring soap, condiments, toilet paper, tea and coffee as these are not supplied. We had a minor issue with the fuse in our apartment but the maintence man was so helpful and responsive, he fixed the problem in under 5 minutes from the time I spoke to him. Very hard working staff.

Such a lovely hotel and the room was much bigger than expected - the balcony was also huge! Reception staff were always so happy to help and extremely friendly. Kitchen was brilliant in the room and we had the pool to ourselves three nights in a row. Would definitely go back. Only downside was the bath plug didn’t seal so would drain. Not a big issue.

Great location and well equipped room. The staff were friendly and helpful. We dined at the restaurant - lovely food and staff, but the ambience was terrible! Brightly lit, refectory style tables that just seemed plonked in the room! Such a shame as the food was definitely worth going back to. On-site ski rental was really convenient and the staff were great. Only frustration was that as we were checking out mid week, and being collected at 3pm, both the ski rental shop and hotel reception were closed! We had to leave our skis etc in the luggage room of the hotel and hoped that our emails and voicemails were acted on. Still no reply, which is worrying!