Dawn Ranch

Everything

Nothing

The restaurant. Top notch.

For the price of the hotel, I’d expect perfection. The two bedroom cabin (216) was oddly set up w a vanity almost blocking the door, walking into a bed and awkward sitting space. I went into 215 and that room didn’t have the same issues. The chairs on the patio were broken, the electrical line hanging so low that my child was able to grab it. The toilet was leaking. This isn’t what I would expect from a hotel of this esteem. Also, it sucked having the best part of the hotel separated by the highway. With two little kids, it was nerve wracking to cross every time we wanted to go over.

Beautiful and well maintained

Walls were thin and guests in neighboring unit were loud late night and early morning

Foliage around the property is beautiful; meals, although very very expensive, are good and high quality

Loads of false advertising. Access to spa amenities (sauna/steam room) needs to be booked through Resort Pass. This was sold out for entirety of our stay and staff told us the workaround was to book a $300 massage. Yoga location was incorrectly advertised, leading us to miss the only session. Dogs were allowed IN THE POOL, which was gross. Place is advertised as having 2 heated pools— every person who got into the pool remarked at how freezing it was. When I told staff, they suggested I use the hot tub instead. There was dog waste on the gravel path around the back of our cabin. WiFi was incredibly spotty. I shared my feelings about all of the above with guest services and there was nothing done to make our stay better.