Hotel in Kayseri, Türkiye
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Zümrüt Palas Otel is located in Erciyes, within 15 miles of Kayseri Castle and 14 miles of University of Erciyes. Featuring room service, this property also provides guests with a terrace.
Amenities at Zümrüt Palas Otel
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Shared living spaces
Ski in/Ski out
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Kayseri, Türkiye
Available Rooms
Ratings and reviews
100% verified reviews9.0 / 10.0Outstanding·Feb 2026
Locatie
Personeel
Vriendelijkheid
Avondeten is niet inbegrepen helaas..
10.0 / 10.0Outstanding·Jan 2026
Cet hotel familial est absolument parfait et nous avons passe 3 jours dans les meilleures conditions pour skier à Erciyes.
Emplacement en face des boutiques de location (avec d ailleurs une réduction grace a l hôtel) et des pistes (4min a pied).
Le staff parle bien anglais et est toujours à l écoute et disponible pour aider : notre check out a pu être prolongé afin de profiter de la matinée de ski avant qu ils nous aident a reserver un bus pour aller a Kayseri (moins cher que les transferts).
Le buffet est tres qualitatif et la formule demi pension avec les diners était parfaite, étant donné le peu de restaurants a Erciyes.
Rapport qualité prix imbattable je recommande sans aucune hesitation !
Bien que ca n enlève en rien la qualité de l hôtel et de nôtre séjour, il fait tout de meme tres chaud dans les chambres, sans pouvoir contrôler le chauffage.
9.0 / 10.0Outstanding·Dec 2025
Locatie en personeel. Op loopafstand van de skipiste. Personeel heel vriendelijk en behulpzaam! Schone kamers. Rooftop wordt aangeraden, hier heb je mooie uitzicht op de bergen & skipistes
Niks op aan te merken
5.0 / 10.0·Feb 2026
Staff very efficient & helpful, breakfast & dinner was good in choices cooking & presentation. Excellent hotel position to get access to the lifts, shops & ski hire outlets.
Lack of any tea & coffee making facilities and bedside reading lamps in the room, cramped & unweloming lounge area, incomplete backgammon sets. Lack of hot porridge at breakfast. It's a healthy, cheap warming food for hhe start of a winter sports day & would have gone eell with the fresh fruits, preserves & jams, yoghurt and nuts already featured.
$$$$
Top rated by guests
8.2Excellent
(119 Ratings)
"Perfect position, very nice and flexible staff, they were treating us according all our needs. Beautiful views, very pleasant atmosphere. Breakfasts were nice, dinners also."
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