Luxury City Apartment Underground Parking 5*

The location was perfect for us as a family. It was warm comfortable and had everything we needed.

Missing a chair at the dining table only three available a little tricky at meals times.

Really good location only a short drive to the city and titanic museum. Walking distance to supermarkets and restaurants, cafes bars etc around.

Was a bit confusing to get into the carpark while following Google maps

Beautiful apartment. Very central. I scored 9 because the cleaners could pay attention to detail (kitchen cabinets greasy, shower tray needs tlc and crayon marks on furniture and scuff marks on some walls) but other than that the place was clean and it had everything we needed. Lots of shops and restaurants on your doorstep. Excellent location. Very warm and cosy. Beautiful entrance into apartment block. The kitchen is stunning. It took me 15 minutes to walk to victora square. The view was excellent.I would highly recommend this apartment to friends and family. Andrew was extremely helpful and reachable at any time. Thank you for a great stay

Unable to fairly grade as they placed me in alternate accommodation. I was supposed to get an email at 1230 confirming access details but heard nothing. I contacted them2 hours later to be told they would look into non receipt. They then told me the accommodation was not available due to damage caused by the previous guest that would take days to resolve. The communication at this point was good. He sent a video of where I was offered (it turned out the video was not the unit they gave me). Communicating disappeared when I requested recompense for my inconvenience.

I didn’t stay here. I specifically booked this for its proximity to Boucher Fields. They placed me in a unit 1.2 miles away at room 514, Portland 88, 55 Ormreau Road (which doesn’t seem to be on their website). In fairness a good location for the city centre but not for my reason for being in Belfast. The place was clean but the windows do not fit/close so there was a draft and the beds were absolutely awful. Lumpy and battered. It was a reasonable sized space but not what you’d describe as luxury. I also don’t recall seeing the third party website requiring £35 indemnity against damage on the booking (or £250 refundable deposit). I tried to discuss my issues and have had no response in 5 days.