LODGE & LOFT

Terrasse

Stair and Toilet downstairs , no sink near toilet.

Heerlijk weekendje weg geweest en maximaal genoten van de accomodatie. De locatie is super, je kijkt uit op het water en de oude burcht, wat meteen gevoel van rust en privacy geeft. De lodge is heel mooi ingericht en van alles voorzien. De sauna is makkelijk in gebruik en alles is erg schoon. Daarnaast zijn de hosts enorm vriendelijk, veel leuke tips ontvangen, ze zijn goed bereikbaar en staan ze klaar om alle vragen te beantwoorden of ergens mee te helpen. Wij komen hier graag nog eens terug!

Niets

Loulou je bent een topper

Dat ik niet wakker ben geworden met champagne ontbijt.

The location vis a vis Keukenhof. The view of the castle and waterway from the balcony. The shower.

The upstairs Loft, kitchen-dining-bedroom, is very small and accessed by a narrow spiral staircase. Downstairs, the entrance hall also hosts the only WC. However, there is no washbasin alongside or privacy from the rest of the loft. The washbasin is found upstairs; this is very small and located under a sloping roof. We used the kitchen sink for brushing teeth and washing. The shower is exceptional. The double bed is surrounded by three walls and can only be accessed from the foot of the bed. We had to ask for clean sheets as the ones on the bed when we arrived were dubiously clean. These were changed whilst we were out. Communication with the hosts prior to our stay felt impersonal. We asked for information about ordering breakfast and received multiple hyperlinks - none of which helped us directly with our request. As we arrived after six, we were too later to order breakfast for our our first morning. The information, however, was available in a very comprehensive printed guide. It would be helpful if all this information was available in advance. We were also unable to locate the wi-fi code and had to message to ask for this - along with the location of the tv tuner. Departure information was not available in the printed guide; this was received after we had departed. This property promotes itself on well-being; this could be further improved by providing a seamless customer experience along with appropriate information prior to, and during, stays.