Element by Marriott Knoxville West

Very clean very nice host was very accommodating

Nothing everything was awesome

Loved this Hotel. Rooms are clean and comfortable. Great breakfast

The location was good for us, close to our friends.

Accessing the hotel through an abandoned parking lot was not the most welcoming. The breakfast service while adequate as far as Continental breakfast go, individually serving an entire hotel full of guests from behind a counter was disappointing. The first of three mornings, breakfast was very disappointing. Avocado toast or egg white “frittata’s” does not exactly reach a majority of guests taste. Not offering a breakfast protein was a miss for me. Our second morning, we were offered scrambled eggs and turkey sausage that was about as tasteful as cardboard. Our third morning we left the property and had breakfast elsewhere.

Property was oversold, so my reservation was changed to a lesser room. They did discount the rate at least. Cleanliness of my room was below average. Beds and bathroom (sink, toilet, shower) were clean, but the floors, tabletops, and countertops were dirty throughout. Crumbs, dust, and hair everywhere I looked. It looked like someone had rushed through the cleaning process very quickly.