Chambres d'Hotes Les Amandiers

Wonderful hospitality experience and excellent service: stunning place

Nothing

It was very quiet yet close to center of town

We had a very nice stay at this cute little hotel. The room was very clean and spacious. The lady that met us was very friendly and welcoming.

Good location with free parking. Value for money. Nice pool.

The hosts did not provide a clear communication on Booking page which became a real shortfall for our arrival experience. Though it stated the check in time from 3pm, we arrived at the property at around 1.30pm and was hoping to leave the car there before the check-in time. Their property is quite spacious with lots of free private parking. Little did we know, the property is gated. Rang the doorbell and tried making calls the past 10 mins with no sign of response. Our first thought, did we get scammed? Later we found out the hosts deliberately ignored the doorbell and later texted me with another number mentioning their reception hours. This kind of treatment is not what you’d expect from reading many great reviews on here. We had to contact Booking customer service to nudge them. If they did not want to let us in, they could just have answered via doorbell telecom and we would be on our way. They were upset (especially her husband stormed out from the room trying to stuff his phone in our faces) as they were expecting us to know Bed & Breakfast rules which is not stated anywhere on their property information nor receiving any instructions prior to our stay. Their opening hours are 8am - 12pm and 3pm - 8pm FYI. If you arrive or contact outside of these hours, expect silence. Different properties have different rules - you cannot expect customers to know if you don’t mention them. Other properties we stayed during this trip did amazing communication with clear instructions. This experience left me a sour taste in my mouth. Other than that, the lady host was nice enough to let our car in at the end and spoke to us calmly. Our stay was ok with minimal interactions with the hosts. However, her husband was ignoring us the entire stay even though we bumped into each other a few times and I once greeted him politely (no response). Quite petty to be honest. We won’t return nor recommending any of our friends though.