Hotel Palazzo San Niccolò & Spa

Really friendly staff and gorgeous room. Felt super luxurious but affordable.

You had to book the spa in advance and the jacuzzis were separate from the main hotel.

Everything. Good air-conditioning, beautiful historic buildings and rooms with modern bathrooms. Plenty of room to place luggage, sit and relax. Facilities are shared with sister buildings and include a beautiful underground, indoor heated pool and spa, outdoor hot tubs, and beautiful panoramic views.

Nothing

Very beautiful room and hotel overall. Perfect location. We were in the suite and was very beautiful decorated. Saloon -perfect. Breakfast plentiful.

No Spa!!! Only one but for us a major flaw: since the name implies hotel and spa. Many pictures of the spa in the description. When we went there there was a catch , a little SCAM: spa is located in another building and costs 30 euro for 90 min. For guests costs 25 euro. Reservation advised they say. We went back to the hotel explaining we booked this place for the advertised spa, so the told us we can go for free then. Problem is if we didn’t ask or there was maybe a different person on the front desk, this policy seems like SCAM, since it’s so advertised. Spa itself was rather small, but for a free one was sufficient. If it was free on the first place or was not falsely advertised I would have given 9 points. Now because of this „method“ on a otherwise very good hotel I would give 7.

The location

No parking anywhere near the property, absolutely not for guests with any mobility issues or physical disability. Receptionist commented that she had never seen anyone like me before (a person needing a disability aid!) Not a shining endorsement. The room was far from spotless and it smelled strongly of mould, there was no window at all. Parking & other facilities were not as advertised. The room booked wasn’t available when we arrived.