Palazzo Della Nave

The rural setting and staff were fantastic. Great base to explore Chianti region and Siena. Good local Pizzeria and Osteria in walking distance.

Everything was as it said it would be and clean.

The room was laid out very well with kitchen being fully stocked for us. Excellent

Our stay at Palazzo Della Nave was absolutely perfect. It’s in the center of Florence, a short five minutes walk from the Duomo and also nearby other must-visit places in the city. We were kindly greeted by the staff and shown our room and the other facilities. The facilities were all modern and clean. In my opinion the best part of the property is the rooftop balcony where you have an incredible view of the Duomo. Absolutely amazing. If we were to go back to Florence we would definitely stay here again.

Nothing at all, everything was perfect.

This stay was a huge disappointment and nothing like what’s shown in the photos. After arriving and comparing the apartment to the listing, it became clear that the pictures are deliberately misleading, taken at extreme angles to make the space look far larger than it actually is. The apartment is dark and depressing, with little to no natural light. The bedroom is extremely small (approximately 2 × 3 meters) and has no window to the outside world at all—only an internal window—making it feel more like a cell than a bedroom. The bathroom is another disaster. The shower is so small it feels kid-sized and is completely impractical for an adult. Housekeeping is non-existent. Even for stays of five days, there is no cleaning, no refresh—nothing. And somehow it gets worse: if you ask for additional towels after a few days, you’re charged extra for them. Yes, paid towels. Paying extra for clean towels after several days is not just unreasonable, it’s honestly unbelievable. Overall, this property bears little resemblance to what is advertised online. Between the misleading photos, lack of basic services, and nickel-and-diming for essentials, this place is impossible to recommend.